Personnel Indicators

As at December 31, 2013 the Volkswagen Group, including the Chinese joint ventures, had 572,800 employees, 4.2% more than at the end of the 2012 financial year. Major factors in this rise were new hirings in growth markets, in particular in China, and the employment of specialists and experts, not least in Germany. The distribution of Group employees between Germany and outside Germany remained unchanged over the past year: as at the end of 2012, 45.4% of employees worked in Germany on the balance-sheet date.

Number of employees in the Volkswagen Group by segment


Total workforce of the Volkswagen Group


Number of employees in the Volkswagen Group by type of work

  2013   2012   2011   2010   2009  
Production workers 265,474 258,685 246,071 207,391 187,966
Non-production workers 289,623 274,364 240,864 181,445 170,688
Apprentices 17,703 16,714 15,021 10,545 9,846
Total workforce 572,800 549,763 501,956 399,381 368,500
of whom active employees 545,596 525,245 482,447 384,058 351,584
of whom in passive phased retirement 9,501 7,804 4,488 4,778 7,070

Number of employees in the Volkswagen Group by region 

  2013   2012   2011   2010   2009  
Europe 424,964 410,427 378,030 290,159 278,779
The Americas 61,796 63,193 58,072 54,571 48,529
Africa 6,356 6,461 6,602 6,546 5,608
Asia 78,672 68,704 58,540 47,607 35,123
Australia 1,012 978 712 498 461
Total 572,800 549,763 501,956 399,381 368,500
of whom temporary staff 17,419 24,914 28,342 21,119 12,396
of whom permanent staff 555,381 524,849 473,614 378,262 356,104

Female employees in the Volkswagen Group*

in %

* From 2011 incl. Scania.
From 2013 incl. MAN and Porsche.

Proportion of women in the Volkswagen Group in Germany*

in %
  2013   2012  
Total apprentices 27.4 26.8
Industrial apprentices 21.4 20.9
Commercial apprentices 53.2 52.3
Students on “dual system” courses 31.4 31.3
Total management 9.8 9.3
University graduates recruited** 35.3 29.2

* Excl. Scania, MAN and Porsche.
** Volkswagen AG.

One of the Company’s goals is to continue to increase the proportion of women from 15.5% across the Group, especially in management.
In the reporting year, the proportion of women in management roles in the Volkswagen Group in Germany was increased to 7.9% among senior management and 11.2% in management (at year end, excl. Scania, MAN and Porsche), while among top management, the proportion fell from 5.5% in 2012 to 4.8% in the reporting year (at year end, excl. Scania, MAN and Porsche).

Apprentices in the Volkswagen Group in Germany

in %

Level of qualifications in the Volkswagen Group in Germany*

in %

* Excl. Scania and MAN.

Due to its targeted recruitment measures, the Volkswagen Group employs a large proportion of well qualified employees. Some 97% of employees hold some form of qualification.

Volkswagen AG: average age

  2013   2012   2011   2010   2009  
Women 38.3 38.0 37.8 37.9 37.7
Men 43.7 43.4 43.1 43.2 43.1
Total Volkswagen AG 42.9 42.6 42.3 42.4 42.2

Since 2009, the average age at Volkswagen AG has been relatively constant, which is a sign of a healthy balance between recruitment of employees on completion of their vocational education and training and retirement of long-serving employees.

Volkswagen AG: employee turnover (new from 2013: by gender)*

in %
  2013   2012   2011   2010   2009  
Total 0.4 0.4 0.4 0.5 0.4
Women 0.3 0.2 0.4 0.4 0.3
Men 0.4 0.4 0.4 0.5 0.4

* Not incl. age-related turnover.

The employee turnover rate indicates the percentage of employees that leave the company in the course of a year. As the graph shows, there is a very high level of stability in Volkswagen’s workforce.

Volkswagen AG: average period of employment (new from 2013) 


Absenteeism – cumulative values* 

in %

* Production sites from 1,000 employees excl. Scania, MAN, Ducati and Porsche.

Low absenteeism calls for increased availability of diagnostic and screening measures. Absenteeism is calculated using the formula: number of days lost due to illness or accident multiplied by 100, divided by total possible days’ attendance in the relevant period.

Volkswagen AG: parental leave (new from 2013)

  2013   2012   2011   2010   2009  
Total 1,822 1,586 1,367 1,150 975
Women 537 472 406 351 367
Men 1,285 1,114 961 799 608

Employee opinion survey in the Volkswagen Group Level of participation

in %

Employee opinion survey in the Volkswagen Group Employee satisfaction index 


The annual employee opinion survey, introduced in 2008, is an established standardized Group-wide tool designed to assess employee satisfaction, eliminate errors and improve work processes. Its acceptance and level of participation are at a constant high level.

Age structure of the Volkswagen Group 

in %*

* Excl. Scania and MAN.

 

Accident indexes Group*


* Production sites excl. Scania and MAN, from 2013 incl. Porsche, coverage of production sites of other Group companies in 2013: 85.3%.

The accident frequency index is an indication of the frequency with which accidents at work occurred in relation to the total number of hours worked. The formula for calculating the index is: number of occupational accidents, multiplied by 1 million, divided by the number of hours worked.
The accident severity index indicates how serious the accidents are by relating the total number of working days lost to the number of hours worked. The formula for calculating the index is: number of working days lost, multiplied by 1 million, divided by the number of hours worked multiplied by ten.

Accident severity Group*


* Production sites excl. Scania and MAN, from 2013 incl. Porsche, coverage of production sites of other Group companies in 2013: 85.3%.

The number of occupational accidents has risen slightly. The accident frequency index has remained at the preceding year’s low level. The severity of accidents in the Volkswagen Group has risen slightly for the first time since 2006. This is primarily attributable to the integration of new sites and companies. Since then, only one Volkswagen AG employee has died, in 2011, as the result of an occupational accident.
The greatest improvements in terms of accident frequency were achieved at Volkswagen Osnabrück, Audi Brussels, Volkswagen Commercial Vehicles in Hanover, Volkswagen Sachsen Chemnitz, Volkswagen AG Braunschweig and at Volkswagen Group Rus’s Kaluga plant.

Apprentices within the Volkswagen Group

December 2013   Total   Germany   International  
Volkswagen Passenger Cars 6,338 5,259 1,079
Audi 2,576 2,504 72
ŠKODA 867 8 859
Porsche 537 521 16
SEAT 166 0 166
Bentley 62 0 62
Others 2,060 1,159 901
Automotive Division 12,606 9,451 3,155
MAN 3,277 2,285 992
Scania 688 0 688
Volkswagen Commercial Vehicles 956 729 227
Commercial Vehicles/Power Engineering Division 4,921 3,014 1,907
Financial Services Division 176 146 30
Group 17,703 12,611 5,092